Privacy Policy

Privacy Policy

 

 

 

We, the St Columba Hotel Ltd are committed to safeguarding the privacy of our customers, ensuring that your personal information is handled in a safe and responsible way. This policy sets out what information we collect from you and how we use and protect this. 

When we collect information from you:

We collect information from you when you make contact with us via our website

  • to make a reservation
  • ask for a quotation
  • submit an application for employment
  • or when you submit your personal data to us for any other reason

Types of information we may ask you to submit:

  • Name
  • Address
  • Email address
  • Phone number
  • Dietary requirements
  • Billing information

Retention and storage of information

We only retain collected information for as long as necessary to provide you with your requested service and to satisfy our business and/or legal purposes, including audit, accounting or reporting requirements.

Any credit card information provided is then encrypted using our Secure Trading platform.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Cookies

Our website uses Cookies: a string of information that a website stores on your computer / device, and that your browser provides to the website each time you visit.  We use cookies to keep track of users navigation of the website for our own general analytical purposes and to enable our website to recognise you during subsequent visits.

Google Analytics

We use Google Analytics to analyse visits to and use of our website. Google Analytics generates statistical and other information about website use by means of cookies. We use this information to  provide us with quantitative data about use of our website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html

Contact information

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us: info@stcolumba-hotel.co.uk